Privacy Policy

Effective Date: 04/01/2025.

msn-stepup values your privacy.

This policy explains how we collect, use, and protect your personal data.

1. Information We Collect

We collect the following information when you interact with us:

- Personal Information: Name, phone number, email address.

- Data: SMS and email interactions.

- Technical Data: IP address, browser type, and device information.

2. How We Use Your Information

We use your information to:

✅ Send SMS notifications, marketing updates, and service-related communications.

✅ Provide customer support and respond to inquiries.

✅ Improve our services and ensure compliance with legal regulations.

3. Data Sharing & Third Parties

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

However, we may with:

- SMS platforms, CRM tools to facilitate communication.

- Legal authorities when required by law.

4. Data Security

We implement encryption, access controls, and secure servers to protect your data from unauthorized access.

5. Opt-Out & Data Deletion

You can opt out at any time by:

📩 Replying "STOP" to SMS messages.

📩 SMS "HELP" to +1 954-754-6361 SMS messages.

📩 Clicking "Unsubscribe" in emails.

📩 Contacting us to request data deletion.

6. Data Retention

We retain user data only as long as necessary to provide our services.

Data will be deleted upon user request or after a specified retention period.

7. Changes to This Policy

We may update this policy periodically.

Changes will be posted with an updated effective date.

8. Contact Information

For privacy-related inquiries, contact us at:

📩 [email protected]

For HELP:

Text "HELP" to +1 954-754-6361